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General Support
General questions or comments about OrderedBytes can be sent to the support e-mail address.

ControllerMate Support
Support for ControllerMate can be found in a few areas:

ControllerMate Keys / Purchases
After a purchase transaction is completed with PayPal, an automatic e-mail containing the ControllerMate key information is sent to the address provided by PayPal. Generally, the key information should arrive moments after the PayPal purchase is completed. If the e-mail address is old, the key information may not arrive at the expected address in a timely fashion.

If you suspect this has happened to you, please send a note to support e-mail address containing some details about the purchase (Date, Time, Receipt ID, etc.) and we will forward the key information to the proper address.

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